The built in ServiceNow plugins are built to help customers automate the creation of incidents and change records within ServiceNow. The various job steps give you total control over your workflow, allowing you to create and edit ServiceNow incidents and change records within your Rundeck jobs.
The ServiceNow plugins bundled with Rundeck Enterprise include workflow steps for:
- Creates an incident
- Changes an incident state,
- Checks assigned incidents,
- Checks an incident state,
- Add comments an incident
Notification plugins include the ability to:
- Create Incidents
- Comment on Incidents
- Create a Change Record
The included Resource plugin gathers information from ServiceNow CMDB to populate your nodes entries.
This plugin is bundled with Rundeck Enterprise.